At Uncorked Okanagan Wine Tour, your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, book a wine tour, or interact with our services. By using our website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We collect personal information when you visit our website or use our services. The types of information we collect include:
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Personal Identification Information: When you make a reservation or sign up for our newsletter, we may collect details such as your name, email address, phone number, mailing address, and payment information (such as credit card details).
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Non-Personal Identification Information: We also collect non-personally identifiable information such as browser type, IP address, and other technical data to improve user experience and analyze website performance.
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Cookies and Tracking Technologies: Our website uses cookies to enhance your experience, track user behavior, and provide personalized content. You can manage your cookie preferences through your browser settings.
2. How We Use Your Information
The information we collect is used for various purposes, including:
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To Process Reservations: Your personal information is used to confirm bookings, process payments, and provide you with essential details about your wine tour.
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To Improve Our Services: We use non-personal data to analyze website traffic and improve our website’s functionality and user experience.
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To Communicate With You: We may use your contact details to send you booking confirmations, promotional offers, newsletters, or updates related to upcoming events.
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To Prevent Fraud: We may use your information to detect and prevent fraudulent transactions or unauthorized access to our services.
3. How We Protect Your Information
We take reasonable precautions to protect your personal information from unauthorized access, loss, or misuse. These measures include:
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Encryption: We use secure encryption technologies (SSL/TLS) to protect payment information during online transactions.
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Access Controls: Only authorized personnel within our organization have access to your personal data, and we ensure that they adhere to strict confidentiality guidelines.
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Data Storage: Your information is stored on secure servers. However, please be aware that no method of electronic transmission or storage is 100% secure, and we cannot guarantee the absolute security of your data.
4. Sharing Your Information
We will not sell, rent, or share your personal information with third parties without your consent, except in the following circumstances:
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Service Providers: We may share your information with trusted third-party vendors who help us process bookings, payments, and deliver our services. These providers are required to safeguard your information and use it only for the purposes of providing their services to us.
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Legal Compliance: If required by law or legal process, we may disclose your information to comply with regulatory obligations, legal requests, or in response to subpoenas or court orders.
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Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as part of the transaction.
5. Your Rights and Choices
As a resident of British Columbia, you have the following rights regarding your personal information:
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Access and Correction: You may request access to the personal information we hold about you and request corrections or updates to that information.
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Opt-Out of Communications: You can opt-out of receiving marketing communications from us by following the unsubscribe link in any email we send or contacting us directly.
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Right to Erasure: In certain circumstances, you may request that we delete your personal information. We will comply with such requests unless retention of the data is required by law.
To exercise your rights or if you have any concerns about your privacy, please contact us at:
Uncorked Okanagan Wine Tour
Email: admin@uncorkedokanagan.com
Phone: 250-808-9500
Address: #201 – 1502 Sutherland Ave, Kelowna BC V1Y 5Y6
6. Links to Third-Party Websites
Our website may contain links to third-party websites for additional services or information. These third-party sites have their own privacy policies, and we are not responsible for their practices. We encourage you to review the privacy policies of those sites before providing any personal information.
7. Children’s Privacy
Our services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 16, we will take steps to delete that information as quickly as possible.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically for any updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at:
Uncorked Okanagan Wine Tour
Email: admin@uncorkedokanagan.com
Phone: 250-808-9500
Address: #201 – 1502 Sutherland Ave, Kelowna BC V1Y 5Y6
